Return Policy


Thank you for choosing us for your purchase. We strive to ensure your satisfaction with every transaction. If, however, you find yourself not entirely pleased with your purchase for any valid reason, you may return it to us for a full refund, store credit, or exchange. Please refer below for detailed information regarding our return policy.

 

Returns:

All returns must be initiated within one (1) day from the purchase date. The returned items must be in brand new and unused condition, with all original tags and labels intact.

 

Terms and Conditions:

1. All products are covered by the standard manufacturer's warranty.

2. In case of defects or malfunctions, please contact us within 24 hours of purchase. We will guide you to the authorized service center for further investigation, repair, or replacement.

3. Once sold, goods cannot be exchanged or returned.

 

Refunds:

Upon receipt and inspection of the returned item, we will proceed with your return or exchange. Please allow a minimum of seven (7) days from receipt for processing. Refunds may take 3-4 billing cycles to reflect on your credit card statement, depending on your credit card provider. You will receive an email notification once your return has been processed.

 

Return Process:

After obtaining a Return Merchandise Authorization (RMA) number, securely package the item in its original packaging, include your proof of purchase, and return it to the address below:


 

4th Floor, Landmark: D-Mart Building,

Touch Mobiles, Plot No. 283/A C-1 to C-5,

Incore 9, Kavuri Hills, Madhapur,

Hyderabad, Telangana 500081

 

Return shipping charges will be covered by us.

 

Exceptions:

Certain items are not eligible for return or exchange. For defective or damaged products, please contact us at the customer service number provided to arrange a refund or exchange. Please note that sale items are final sale and cannot be returned.

 

Questions:

If you have any queries regarding our return policy, please feel free to reach out to us at: +919909056789.

Privacy Policy
We strive to make our customers satisfied with the product they have purchased from us. If you are having trouble with a premium JoomShaper product or believe it is defective, and/or you’re feeling frustrated, then please submit a ticket to our Helpdesk to report your defective product and our team will assist you as soon as possible. For a damaged extension or template, we will request from you a link and/or a screenshot of the issue to be sent to our support service. Please also note that:
  • You may cancel your account at any time, however, there are no refunds for cancellation.
  • If you get a refund you cannot use the downloaded premium products any more.
  • If the product (after update) is still damaged, we may offset the amount of your refund by the diminished value of the product.
  • Refunds can take up to 14 days to reflect in your account.
  • Shoping Cart

    0 Item’s selected

    Subtotal

    ₹ 0.00